Returns are accepted on most merchandise within 14 days of receipt, for items that have not been worn, altered, or washed, without make-up marks and with all tags attached.

All returns received with make-up marks will be returned to the sender.

Cancelled items must be returned unused and in their original condition, from the original delivery country.

We offer exchanges for the same item, in an alternative size only, subject to availability. Should you wish to select an alternative style, please place a new order on our website and return the existing order for a refund. Original shipping charges are non-refundable. You will need to return the order to us by secure means to ensure it reaches us in good condition.

UK Returns

Returns within the UK can be sent free of charge using our Royal Mail Returns service.

Send your return to

Self-Portrait c/o ILG
Attention: Returns
Unit 15 The Avenue
TW20 9AB (UK)