INTERNATIONAL SHIPPING POLICIES
International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from self-portrait you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.
ALL INTERNATIONAL ORDERS (EXCEPT EU, US & MAINLAND CHINA) MAY BE SUBJECT TO IMPORT DUTIES AND TAXES ONCE A SHIPMENT REACHES YOUR COUNTRY. ADDITIONAL CUSTOMS CLEARANCE CHARGES MUST BE PAID BY YOU; WE HAVE NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MIGHT BE
AUSTRALIA
Free delivery on full priced orders over £650, a £20 shipping fee applies on all sale orders and full priced orders below £650.
This fee covers the cost of shipping and is non-refundable.
Import duties and taxes are not covered.
Delivered in 3-10 working days. (transit times dependent on destination)
CANADA
Free delivery on full priced orders over £650, a £20 shipping fee applies on all sale orders and full priced orders below £650.
This fee covers the cost of shipping and is non-refundable.Import duties and taxes are not covered.
Delivered in 3-10 working days. (transit times dependent on destination)
MAINLAND CHINA
A ¥500 shipping fee applies to full priced orders, a ¥600 shipping fee applies to orders containing sale items.
Duties and taxes are covered with no additional fees to pay.
Delivered in 3-10 working days. (transit times dependent on destination)
MIDDLE EAST
Free delivery on full priced orders over £650, a £20 shipping fee applies on all sale orders and full priced orders below £650.
This fee covers the cost of shipping and is non-refundable.
Shipping to Middle East region is 3-10 working days from order dispatch, orders will be dispatched via DHL.
REST OF WORLD
Free delivery on full priced orders over £650, a £20 shipping fee applies on all sale orders and full priced orders below £650.
This fee covers the cost of shipping and is non-refundable.
Import duties and taxes are not covered.
Delivered in 3-10 working days. (transit times dependent on destination)
* Due to current international conflict, we are currently unable to deliver to Ukraine.
RUSSIAN FEDERATION
We are currently unable to deliver to Russia or Belarus.
REFUSED SHIPMENTS
If you choose to refuse your shipments, you will be responsible for any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to our UK address. This amount will be deducted from your merchandise refund.